Résumé
Currently pursuing a Bachelor’s degree in Business Management at HEIG-VD, I have developed strong skills in business operations, organization and relationship management by combining my studies with professional experience. During my Bachelor’s degree, I also obtained a TOSA Excel certification, strengthening my ability to work with data and use Excel as a business tool.
Since 2022, I have been working at SpinetiX as a Marketing and Channel Operations Assistant, where I have gained experience in administrative and commercial operations. My responsibilities include order management, invoicing, administrative follow-up and the organization of international trade shows. This role has allowed me to develop autonomy, rigor and adaptability while collaborating with customers, partners and internal teams using tools such as Dynamics 365, Business Central and Excel.
My experiences in hospitality and the wine industry have strengthened my customer-oriented approach and my ability to build relationships. Through my interactions with customers, suppliers and winemakers, I learned how to understand different needs, adapt quickly and find effective solutions. In 2025, I participated in « Les Négociales », a national sales and negotiation competition in Nancy, which further developed my communication, negotiation and argumentation skills.
In summer 2026, I managed a wine stand at a festival, supervising a team of 25 staff members. This experience involved coordinating the team, organizing operations and ensuring the smooth running of the stand in a fast-paced environment. It strengthened my leadership, stress management and decision-making skills.
My Erasmus semester at ESIC Madrid, from September 2026 to February 2027, will allow me to broaden my international experience and develop my skills in a new academic and cultural environment.
From March 2027, I am looking to pursue a more customer-oriented role, combining my background in business management with my interest in customer relationships, negotiation and business development. I am motivated by environments where I can understand needs, build strong relationships and contribute to long-term business success